One of the most effective uses of social media – Twitter, in particular – is customer service. For customers who are frustrated after leaving voice messages that go unanswered and letters and emails that get nothing but an autoreply, telling the Twitterverse about your problem is immensely satisfying. Even better,...
Facebook: Share and Share a-Like…
Well, they’ve done it again. Facebook has changed the rules of the playground once more, which is easy to do when you’re the ones who have created the playground! The latest update tweaks the way the “Like” button works on third-party sites.Now when you click the “Like” button on a...
Team Sheen: Are We Really All That Surprised?!?
Where to begin? Sorry to fuel the beast any further, but this has reached heights never Sheen before … sorry, couldn’t resist ;). So, Charlie Sheen’s long-term publicist quits. No worries! That just meant it was time to open a Twitter account. Beyond the obvious damage control, at least from...